SHIPPING, RETURNS, & REFUNDS

SHIPPING POLICY.

WE SHIP GLOBALLY. IT IS THE RESPONSIBILITY OF THE CUSTOMER TO PROVIDE ACCURATE SHIPPING ADDRESS INFORMATION AND TO KNOW ANY PRODUCT RESTRICTIONS IN THEIR GEOGRAPHIC DELIVERY LOCATION.

All orders will be shipped out within 2 business days and you will receive a confirmation email. 

Shipping time depends on the location of the delivery address and the shipping option chosen during checkout.


RE-SHIP POLICY.

We will consider re-shipments on a case-by-case basis. Please contact us if you have an issue with your order.


RETURN & REFUND POLICY.

We cannot accept refunds or returns due to the regulation of research and laboratory chemicals. Chemicals intended for research or laboratory use only cannot be returned or resold after they have been shipped.


All questions emailed to customer service will be answered as quickly as possible but are typically answered within 1 business day.